People on the Isle of Man are being asked to think of ways to help modernise the postal service – after it reported a loss for the first time in its history.
The Isle of Man Post Office has launched a consultation seeking public opinion on how to adapt letter and parcel deliveries to suit demand.
It also wants to find out more about post office services in the local community.
Chairman Julie Edge says: “An important part of IOMPO’s strategy is to consult with Isle of Man residents, businesses, organisations and its clients on our core services.
“This will provide a better understanding of customers’ needs and how the services might be improved, offering value for money, while assuring IOMPO remains self-funding and sustainable in the future.
“In parallel to the consultation, with the support of Tynwald, IOMPO will be working across government to identify services that could be provided by the Post Office, utilising its unique attributes and local delivery capabilities, to the benefit of the community.
“The feedback from the consultation will allow the business to understand public opinion surrounding our challenges and how we may adapt our existing services and grow new services in line with customer demand and affordability.
“It will also inform the strategic choices we will put forward for Tynwald approval and as such, I encourage you to recommend to your friends, family and colleagues to participate.”
The Post Office says the ‘online’ digital revolution has changed the way people communicate and where and how they choose to buy their goods and services.
It means fewer letters are being sent and fewer people are using post offices – whilst parcel deliveries and returns increase.
You can find the consultation by clicking HERE – the closing date for submissions is October 2nd.