Results from a recent Department of Health survey on the quality of service received in primary care settings has revealed that 96% (763) of the 795 who answered the survey are satisfied with the level of care they receive from the health service. In a survey of patients carried out last November, 96% (763) who responded said they had confidence in the health care professional who cared for them; 98% (779) felt listened to and 93% (739) felt cared for. The survey was commissioned by Primary Health Care’s Patient Safety and Governance Committee which consists of both health care staff and lay representatives. The services that took part in the survey were; the Ambulance Service, Community Nursing, Community Podiatry, Community Speech and Language Therapy, Manx Emergency Doctor Service, Prison Health Care and Ramsey and District Cottage Hospital Out – Patients. A total of 800 patients were given the survey to complete. It sought to elicit the views of patients on such things as waiting times, how involved patients felt in decisions about their treatment and care and asked for their suggestions for improvements in care and service provision. Minister for Health, David Anderson MHK, said: “Primary Care staff can be very proud of the results of the survey which show that the vast majority of patients are happy with the care they receive. The survey did highlight certain areas where it is felt further improvements could be made and I know that work is already underway to address those areas through the Patient Safety and Governance Committee.” - ENDS -