Community Safety has a major impact on everyone's quality of life. The main objective of the DCSP is to work together to improve the quality of life for all persons who live, work or visit Douglas This is an attainable and creditable objective which supports both the local community and the overall Government objective of ensuring the Island is viewed as an attractive place in which to inwardly invest. The approach of the DCSP therefore has benefits right across the spectrum of Island life. Feelings of safety and satisfaction with the local environment are intrinsically linked to events which occur as we go about our daily activity and, often, such issues have a disproportionate impact on how we feel about our environment. This can manifest itself in a sense of disenchantment, where a person feels uncomfortable about a specific issue, such as vandalism or litter, and that feeling extends to how they feel about their whole environment. The DCSP demonstrates the true value of working together is in building relationships, where local issues are prioritised and any actions taken are reflective of that priority in the delivery of services within a recognisable area. In an environment of diminishing financial resources, the DCSP assists all partner agencies in having clearly shared priorities when it comes to Douglas issues. This Partnership approach enables the sharing of expertise and/or resources on issues in order to challenge and resolve issues, ultimately providing better value for money and problem solutions than a single agency could muster. The DCSP commitment to a multi-agency approach is made at senior level and preparation of a revised ‘Douglas Charter’ publicly outlining our pledge to work together is testimony to such commitment for the benefit of the whole community. Douglas Borough Council originally established a ‘Douglas Charter’, as a voluntary partnership agreement between the community, the local authority and partners within the DCSP. Through the course of the year under review, this ‘Charter’ has been revised, reviewed and re-launched to reflect the standards of service members of the community can expect from service providers forming the DCSP membership. In describing the service standards which local people can expect from our agencies, the revised Charter document reflects and encompasses the changes within the IOM Government structure since April 2010. Copies of the Charter are available on-line at www.douglas.gov.im or at the Town Hall public counter. Through the DCSP we will work together to ensure: ? A formalised strategic approach by our partner agencies to Douglas issues. ? Accountability from our partners and value for money for residents, visitors and businesses of Douglas. ? DCSP priorities are driven by local information, intelligence and what local people say is important to them. ? We contribute to the strategic aims and objectives set out in the IOM Government and Douglas Strategic Plans. ? We deliver positive improvements in the quality of life for residents, visitors and businesses in the town and secure a “Cleaner, Greener, Safer” Douglas. ? Where appropriate, seek to co-ordinate working practises and cost savings across Departments by use of common functions to meet our overall aims. ? We invite or co-opt other agencies onto the DCSP to assist in achieving the overall purpose and vision as we see fit and proper to do so. This Charter positively affirms membership of the DCSP and a public pledge to ensure all agencies work together in providing a “Cleaner, Safer, Greener” community” for the people of Douglas. ENDS