Bill Shimmins, Island Director, RBS International talking of the recent technical issues has today said:

"RBS International, NatWest, locally, and Isle of Man Bank can confirm that the update of customer account balances has now largely cleared.

Work continues to bring some specific offshore systems up to date and every effort is being made to achieve this as quickly as possible.  We know this disruption has been unacceptable for which we apologise and that many customers will still have questions and concerns. However we can reassure customers that no one will be left permanently out of pocket as a result of this and thank them for their patience during this incident.

Our teams locally stand ready to help customers. We will continue with extended opening hours for the remainder of this week and with the extensive customer support we have in place to mitigate the affect of this disruption. The bank is very grateful to our staff for the extraordinary efforts they are making to help and serve our customers."