A statement from the Office of Fair Trading offers scant comfort for those waiting for refunds from the cancelled Isle of Man Bay Festival.
They say despite repeated requests, they haven't got the information they were after from organisers, Isle of Man Bay Festival Limited.
The OFT admits it will only add to the frustration and concerns of consumers.
John Moss reports (audio file attached):

Researching your Manx family history can be a very interesting and rewarding hobby. Trace your roots in the Isle of Man with our helpful of guide.