A member of the Positive Action Group says he would like to see the public's complaints procedure for grievances against government brought into the 21st century.
The pressure group is suggesting the appointment of a national ombudsman to run such a service.
Roger Tomlinson recognises the ancient right of people to petition parliament at the annual open air sitting at St John's, but feels a different approach is needed (audio file attached):
An ombudsman has already been appointed to deal with issues in the financial services industry.
(Picture:Tynwald Hill on July 5, when petitions for redress of grievance are submitted for consideration, from manxscenes.com).
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