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Citywing: Reaching new heights in punctuality

by isleofman.com 15th September 2016

Citywing’s outstanding punctuality and regularity continue with figures for July and August recording consistently high operational standards.

In July regularity was 98.9 per cent, on-time departures 82.4 per cent and flights departing within 15 minutes 91 per cent.

In August regularity reached 99.7 per cent, on-time departures 80.2 per cent and flights departing within 15 minutes 94.4 per cent.

Managing director David Buck said: ‘These figures are indicative of our enviable year-round performance record which is not only driving customer satisfaction and loyalty, but also attracting new passengers to the Citywing brand.

‘By way of example, August saw a big increase on the Isle of Man to Blackpool route, a double daily service we launched in April 2015 and proving increasingly popular.’

Mr Buck added: ‘Cancelled flights over these two months were caused almost exclusively by weather factors, which no company can control. We know from passenger feedback that those affected by the weather said they were very well looked after by Citywing; something we are very proud of.

‘Consistent on-time and regularity records and growing passenger numbers are, of course, cause for celebration…as is affordability, with Citywing fares between the Isle of Man and Blackpool from as low as ?23.95 one way.’

- Ends -

Posted by isleofman.com
Thursday 15th, September 2016 10:40pm.

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