Kingswood Honda, in the Isle of Man, has been named by Honda UK as its number one dealership for customer service.

The Douglas business won the Honda Customer Service Award from May to October 2016, ahead of major dealerships across the British Isles to land the award.

Owner Brent Mealin said it was recognition of the hard work and professionalism of staff involved, as well as the loyalty of customers.
‘We are measured, on a daily basis, on all aspects of the business, and that is fed into a customer satisfaction index,’ he said. ‘From May to October, we were measured as number one for the whole of the British Isles.

‘Kingswood Honda has enjoyed excellent customer retention for many years. What is very clear from our customers is the value they place on quality of services, as well as the quality of the product.’

David Land, General Manager for Kingswood Honda, which is based in Kingswood Grove, Douglas, also said: ‘We are thrilled to have won this award, with the continued loyalty of our customers and the professionalism and attention to detail of our staff, it all adds up to being number one in the country.

‘We would also like to thank all of our customers for their tremendous loyalty over many years.’

Photo - from left to right, are Dealer Principal Brent Mealin, General Manager David Land, Honda UK Area Sales Manager Nicola Dougall and Honda UK Area After Sales Manager Mark Beckley. (Picture: Isle of Man Newspapers).